Several of my loyal blog readers emailed me this morning asking why they couldn’t access my web site or blog. There was a mysterious Error 403 that showed up when they tried to visit my site.
I verified that there was a problem and did my standard diagnostics. Nothing worked. It looked like my site had somehow been wiped clean.
I called my hosting service (GoDaddy.com) to investigate and the technician eventually found that there was “known problem” with their servers. They were working on it, she assured me, and would fix it as soon as possible. “Soon” turned out to be a long time. I checked periodically throughout the day and kept finding that it still hadn’t been fixed. This evening, I spent some time playing chess with my daughter and then checked again.
As far as I can tell, my site was down for at least 12 hours. That is a record outage for me. GoDaddy has normally been very reliable. But today, they weren’t. 🙁
Postscript added 11/6/2008: A representative from GoDaddy emailed me personally today to apologize for the outage and to say that they are giving me a month’s free hosting on this site as compensation. That was certainly a very decent thing to do, and I thank them for it. I have a long history of working with GoDaddy to handle my web site needs, and I have found them to be generally quick and helpful in solving problems.